Cancellation and Refund Policy
Statisticshomeworkhelp.com is responsible for providing well-written and customized papers within the mutually agreed deadline. Our skilled experts curate write-ups as per the requirements mentioned by the student in the order. Our client is entitled to a partial or full refund if they can prove that we violated any of our commitments to them.
You have the right to ask us for reimbursement if our statistics homework help service fails to fulfill its promises to you. Our main aim is to provide you with a service that satisfies you 100%. Our customer satisfaction rate currently stands at 4.9/5. Meaning, most of our clients are completely satisfied with our services. However, we know that no human is perfect. If something goes wrong and you need a reimbursement, please refer to our refund policy.
Please note that there are only specific situations when we offer a full refund. These cases are:
The homework was not delivered/ the paper was partially delivered/ the client canceled the order
- No expert has been assigned to your work
We have hundreds of experts who provide instant help with statistics homework. So this kind of situation is rare. However, if it happens, we will notify you immediately. We refund 100% of the amount paid by the student if we cannot find an expert to work on the homework.
- An expert was assigned to your work but you decided to cancel
Refund for canceling an order ranges from 100% to 75%. We have to cover the effort of both the expert and the company in trying to provide you with the solutions you requested for.
- An expert was assigned, half of the allocated time has passed, but you decided to cancel your order
In such cases, the writer has already done a huge chunk of the work. As a result, the refunded amount ranges from 0% to 50%. The deducted amount is used to compensate the expert for his or her time and effort.
- Late delivery by the expert
We are strict with deadlines. Our experts know how crucial it is for you to meet your deadline. It is only critical emergencies such as illness that can cause them to miss your deadline. In such cases, we will discuss with you the appropriate amount that should be refunded.
- Late submission of instructions and materials needed for the homework by the student
The student is responsible for submitting all the resources and requirements needed for your homework when placing an order. You cannot hold Statisticshomeworkhelp.com liable for late deliveries that happened because you did not submit your instructions on time. No refund will be made in such cases. We recommend that you upload all the instructions related to your homework when placing your initial order.
The write-up received does not meet your instructions
We refund all orders that do not conform to the requirements and instructions of the student:
- Disputed claims
We value our clients. We try to resolve all issues raised by our clients. If you are not contented with the work that you have received, we will try to revise it until you are completely satisfied. If after the rework you are still not happy with the paper, then our administration team will investigate to verify your refund claim. Your refund request will be based on the results of the investigation. We are impartial when dealing with investigations. You can rest, assured that your claim will be judged fairly.
- Content has traces of plagiarism
We do not tolerate cases of plagiarism. We need a Turnitin report as evidence that our expert plagiarized your content. We will only consider a refund if you provide us with this report.
Duplicated transaction or order
The staff at Statisticshomeworkhelp.com are professional. We do not charge our clients extra amounts.
- Accidental double transaction
In case two payments have been processed against the same order, the extra payment will be refunded 100%.
- Accidental double similar orders
It is up to the student to inform us if they have accidentally placed two similar orders. You need to get in touch with us as soon as possible and tell us that you do not need the extra order. We will refund 100% of the unintentional order.
You cannot request a refund in the following cases
- Quality work that meets your academic needs was delivered within your deadline.
- Your paper was perfectly revised as per your instructions
- Proofreading and editing requests
Processing of your refund
We process all refund requests within seven business days. You cannot blame us for the following:
- Bank transfer fees
- Bank transfer anomalies
- Bank transfer delays
- Bank service issues